Mar 09, 2020 When you erase your device, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device, and you won't be able to find it using the Find My app or Find iPhone on iCloud.com. After you erase a device, you can't track it. The new Apple Music app is the ultimate music streaming experience on Mac. 1 Explore a library of 60 million songs, discover new artists and tracks, find the perfect playlist, download and listen offline, or enjoy all the music you’ve collected over the years. And find it all in your music library on all your devices.
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- Apple App Find My Phone
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- Find Apple App Subscriptions
You can browse and buy apps in the App Store on your iPhone, iPad, iPod touch, on your Apple Watch, on your Mac, or on your Apple TV.
Browse and buy
To download and buy apps from the App Store, you need an Apple ID. Your Apple ID is the account that you use to access Apple services. If you use other Apple services like iCloud, sign in to the App Store with the same Apple ID. If you don't have an Apple ID, you can create one.
If you're in the App Store on any of your devices and see the download button near an app, you already bought or downloaded that app. When you tap or click the download button , the app downloads to your device again, but you are not charged again. You can also see a list of apps that you purchased and redownload them.
Learn what payment methods you can use to buy apps and other content. You can also create an Apple ID without a payment method when you download a free app.
How to buy apps on your iPhone, iPad, or iPod touch
- Tap the App Store app on your Home screen.
- Browse or search for the app that you want to download, then tap the app.
- Tap the price or tap Get. You might need to sign in with your Apple ID.
If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
After your app finishes downloading, you can move it to a different spot on your Home screen. Apps stay up-to-date by default, but you can learn more about updating apps.
You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.
If an app is sold with an iMessage app or sticker pack, you can open it in Messages.
How to buy apps on your Apple Watch
With watchOS 6, you can download apps directly from the App Store on your Apple Watch. You can also add apps to your Apple Watch from your iPhone.
- Open the App Store app.
- Browse or search for the app that you want to download, then tap the app.
- Tap the price or tap Get. You might need to sign in with your Apple ID.
Apps stay up-to-date by default, but you can learn more about updating apps.
If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they download an app or make an in-app purchase. Learn more about in-app purchases.
How to buy apps on your Mac
- Open the App Store.
- Browse or search for the app that you want to download. Apps for iPhone, iPad, and iPod touch don't always have a version for Mac.
- Click the app.
- Click the price, then click Buy App. If you don't see a price, click Get, then click Install App. You might need to sign in with your Apple ID. If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
After your app finishes downloading, you can find it and keep it organized in Launchpad. Apps stay up-to-date by default, but you can learn more about updating apps.
You can make additional purchases within some apps. If you set up Family Sharing, you can use Ask to Buy so that kids must get permission before they make in-app purchases. Learn more about in-app purchases.
How to buy apps on your Apple TV
- Open the App Store on your Apple TV.
- Browse or search for the app that you want to download, then select the app.
- Select the price or select Get. You might need to sign in with your Apple ID.
If you find a game that says Arcade, subscribe to Apple Arcade to play the game.
After your app finishes downloading, you can move it around on your Home screen. Your apps will update automatically.
You can make additional purchases within some apps. You can use Restrictions to restrict, block, or allow in-app purchases. Learn more about in-app purchases.
The App Store isn’t available on Apple TV (3rd generation or earlier).
Get information about an app
If you want to know specific information about an app, like what languages the app is available in, the app’s file size, or its compatibility with other Apple devices, scroll to the bottom of an app’s page. You might be able to tap some sections to learn more.
You can also contact the app developer for help with an app's functionality.
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Get help with billing
- Learn what to do if you see a charge from an app that you don't recognize.
- Learn how to cancel an in-app subscription.
- If you can’t update your apps because your payment method is declined, update or change your payment method.
- If you have another issue with an app, report a problem or contact Apple Support.
Learn more
- If your App Store is missing or you can't find it on your device, you might have parental controls turned on. Adjust your iTunes & App Store Purchases settings and make sure that you choose 'Allow' for the Installing Apps setting.
- Learn what to do if an app unexpectedly quits, stops responding while installing, or won't open.
- Learn what to do if you can't download apps, or if apps get stuck.
- If you want to download apps that are larger than 200 MB over cellular, go to Settings > [your name] > iTunes & App Store, then tap App Downloads and choose the option that you want.
- If you bought part of an apps bundle, the price of the full apps bundle is reduced by the amount you already spent.
If you've lost or misplaced a device, here are some of the things you can do. Just use the Find My app on another iPhone, iPad, iPod touch, or Mac signed in with the same Apple ID. You can also use the Find My app on a device owned by someone in your Family Sharing group, or sign in to iCloud.com/find to locate your device using a browser.
See it on a map
- Open the Find My app.
- Choose the Devices tab.
- Select the device to see its location on the map. If you belong to a Family Sharing group, you can see the devices in your group.
- Choose Directions to open its location in Maps.
If you turned on Offline Finding, you can see your device's location even if it's not connected to a Wi-Fi or cellular network.
Don't see your device? You might not have Find My [device] turned on. If your device is powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple, you also can't see your device's location. Learn how you can still protect your information.
Play a sound
- Open the Find My app.
- Choose the Devices tab.
- Select your missing device, then choose Play Sound. If your device is offline, it won't play a sound until it connects to a network.
Mark your device as lost
- Open the Find My app and choose the Devices tab.
- Select your missing device.
- Scroll down to Mark As Lost and select Activate.
- Follow the onscreen steps if you want your phone number to display on your missing device, or if you want to enter a custom message asking the finder of your missing device to contact you.
- Select Activate.
What happens if you activate Mark As Lost
Mark as Lost remotely locks your missing iPhone, iPad, iPod touch, or Mac with a passcode, keeping your information secure even if your device goes missing. You can also display a custom message with your phone number on the Lock screen, and keep track of your device's location.
Once Mark as Lost is activated, Apple Pay is disabled, if you have it set up on the device. A confirmation email is sent to the primary email address associated with your Apple ID. When you recover your device, you will need to unlock it with your passcode.
Erase a device
- Make sure you try the steps above to recover your missing device—this can't be undone.
- Open the Find My app and choose the Devices tab.
- Select the device you want to remotely erase.
- Scroll down and choose Erase This Device.
- Select Erase This [device].
If your missing device is covered by AppleCare+ with Theft and Loss, you shouldn't erase your device. Instead, file a claim for your lost or stolen device.
Apple App Find My Phone
What happens if you erase a device
To prevent anyone else from accessing the data on your missing device, you can erase it remotely. When you erase your device, all of your information (including credit, debit, or prepaid cards for Apple Pay) is deleted from the device, and you won't be able to track it using Find My.
Learn what features are available for your missing device
Make sure that the recovery feature you're trying to use is available for your lost or stolen device:
iPhone, iPad, iPod touch, Apple Watch
- View Location
- Play a Sound
- Lost Mode
- Remote Erase
Find Apple App Store
Mac
Apple App Find My Friends
- View Location
- Play a Sound
- Lock your Mac
- Remote Erase
If you need more help
Find Apple App Subscriptions
- If your device is powered off, the battery has run out, or more than 24 hours has passed since its last location was sent to Apple, you can't see your device's location.
- If you turned on Find My [device] before your device was lost or stolen, learn how to find your missing iPhone, iPad, or iPod touch or Mac. You can also locate your missing Apple Watch or AirPods.
- If you did not turn on Find My [device] before your device was lost or stolen, learn how you can protect your information.
- If you remove a missing device from your account after you erase it, Activation Lock will be turned off. This allows another person to turn on and use your device. Learn more.